Last Updated: February 25, 2026
We are Aethelgard (KK), operating our premium wellness sanctuary from 〒150-0002 東京都渋谷区渋谷3-5-16 渋谷3丁目スクエアビル2F. We are committed to protecting the private medical and contact information of our guests in accordance with the Act on the Protection of Personal Information (APPI) of Japan. For any data inquiries, contact us at [email protected].
This privacy policy applies to all personal information, health criteria, contact details, and technical log data gathered via the domain wellresort.pro, reservation forms, and onsite registrations.
We collect two main categories of information:
Our processing activities are structured around specific corporate purposes and Japanese privacy regulations:
| Processing Purpose | Data Collected | Legal Grounds (APPI Japan) |
|---|---|---|
| Booking Coordination & Stay Setup | Name, email, phone number, desired program | Consent & contract preparation |
| Health Integration & Medical Planning | Medical history, dietary needs, physical limitations | Explicit customer opt-in consent |
| Technical Analytics & Optimization | IP address, browser type, referral site | Legitimate interest with opt-out option |
We use cookie tracking in compliance with Japan's APPI. Cookies categorized as Analytics, Advertising, or Personalization are disabled by default (opt-in model) until you consent. Your choices are stored in localStorage and can be customized at any time by clicking the 'Cookie Settings' link in our footer.
We do not sell, trade, or distribute your private information to third-party marketing companies. We only share necessary data with trusted IT providers, cloud storage partners, and medical professionals when required to prepare for your stay or by law.
We store your data securely in encrypted databases. We only retain personal and medical information for as long as necessary to complete your booking, fulfill our services, or comply with legal retention requirements under Japanese corporate law.
You have the right to request access to your stored data, demand corrections to inaccurate records, request the deletion of your personal details, or withdraw your consent. To exercise these rights, email us at [email protected]. You also have the right to lodge a complaint with the Personal Information Protection Commission (PPC) of Japan if you have privacy concerns.
Aethelgard is designed specifically for older guests. We do not intentionally collect or process personal details from individuals under the age of 18 without parental or guardian consent.